Multi-location updates
Still uploading messages one at a time? With AMS you can install audio to all your locations with just a few clicks - Whether you’re managing a few offices, nationwide branches, or locations worldwide.
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Schedule your updates
Schedule message updates in advance, and ensure they go live exactly as planned. Whether it’s holiday hours, promotions, or any important updates, AMS automates everything seamlessly
Custom Management Groups
Give teams direct control over the locations they manage. With AMS, teams can update the messaging they’re responsible for without needing support from IT.
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Seamless integrations
Snap Recordings integrates with leading cloud communication platforms for a streamlined experience. Install and update your phone messages with just a few clicks. Easily access your files in our secure audio library, whenever you need them.
What is AMS?
AMS is the fastest and easiest way to manage your phone system and contact center audio. Organize and change messages on the fly, schedule phone system updates and apply changes in bulk when managing multiple locations.
Can I automate the installation of a message to multiple locations in my phone system?
Yes, you can create custom extension groups, and install a message to an entire group in a few clicks.
Can I schedule message updates?
You can schedule message updates just like on a calendar. An entire year of updates can be planned, saving time and IT costs. You can also schedule bulk installs(when installing one message to multiple locations in your phone system.)
Can I read a text version of the audio messages installed in my phone system?
Every extension in your phone system containing a message can be viewed in text form.
Can I search for specific messages in my phone system?
Locating messages with AMS is fast and simple. You can search for specific messages, and also filter by extension types, message types, department sites and many more!
Will I be able to listen to the messages playing in my phone system and see the audio file names associated with each message?
Yes. You can always listen to what's playing in your phone system extensions. And If you installed your messages via AMS, you will also see the file name associated with each message.
If a message is installed in multiple places in my phone system, can I easily locate where this message is installed?
Yes. If you installed your message via AMS, you can search for the filename of the message and AMS will display all the places in your phone system where this file is installed.
